Cisco Repair After Router Crash
Tuesday, March 24th, 2009There are a number of software and hardware factors that can lead to a Cisco router crash. What happens in a router crash is that the system detects an error that cannot be recovered and then it restarts by itself.
This process can be very damaging especially if you do not know what to do next. If for example the router is reloaded right after the crash then you lose out on extremely vital information regarding the crash. In order to prevent this loss you should collect all the information before the router is restarted. The information can be collected from the crashinfo file, tech support and log command out put.
In some cases however you may not be able to discover the reasons that caused the system to restart. The only option left for you now is to hand over your Cisco router to a specialist cisco repair company. Before handing in your router to the company however you can inform them regarding to your problem so that they can advice you what to do. Some repair agencies like CiscoDealer.net have archives of information regarding handling router crashes.
In some cases it is the router module that crashes and not the router it self. There is a completely different way to handle such crashes. Nonetheless if the problem is beyond your scope then you ought to hand over your router to a professional company that has the skill and expertise in repaired Cisco routers.